Careers
|
Case Studies
|
Investors
|
Customer Service Center
|
Agent Login
Home
>
About Us
>
Customer Care Escalation
About Us
Our Network
Leadership Team
Media Center
Media Center Archives
Office Locations
Company Fact Sheet
Customer Service Center
Careers
Investors
Customer Care Escalation
Escalation Level
Name
Title
Work Phone
Cell Phone
Email
First Level
Supervisor
On call Supervisor 24X7
N/A
256-689-5409
oncallsupport@corp.earthlink.com
Second Level
John Cook
Escalation Supervisor
256-241-6444
256-200-4277
john.cook@corp.earthlink.com
Second Level
Mathew Storey
Data Supervisor
256-241-3767
256-452-7492
mathew.storey@corp.earthlink.com
Second Level
Earl Kyler
Voice Supervisor
256-241-4202
256-405-3951
earl.kyler@corp.earthlink.com
Third Level
JP Stevens
Manager
256-241-6449
256-452-8819
jp.stevens@corp.earthlink.com
Fourth Level
Gary Liberman
Director
360-906-9890
360-518-4958
gliberman@corp.earthlink.com
Fifth Level
Jill Fritz
VP of Customer Care
585-530-2972
585-746-8256
jfritz@corp.earthlink.com
Solutions
|
Equipment
|
Agents & Partners
|
About Us
|
My Account
Privacy Policy
|
Regulatory
|
Terms and Conditions
|
Legal Notices
|
Industry Relations
|
Vendor Relations
|
Site Map
This site provides information for ITC^DeltaCom and its subsidiaries. For investor information concerning ITC^DeltaCom, Inc., including its filings with the Securities and Exchange Commission,
please use the "Investors" link above. Copyright © 2010 Deltacom, Inc. All rights reserved.