Network Operations Escalation List   Maintenance Center 800-239-3000   Technical Support Alabama/Mississippi/Louisiana Regions Escalation Level Name   Work Phone Cell  Phone First Level Matthew McFall Team Leader 256-241-7475 256-453-5676 Second Level Robert Gordon Manager 256-241-6054 256-453-7988 Third Level Chris Fuller Director Central Ops 256-241-4128 256-453-3692 Fourth Level Joe Haines, Sr Vice Pres, Service Reliability 256-241-7956 256-452-6774   Florida Region Escalation Level Name   Work Phone Cell  Phone First Level Chris Bellamy Supervisor 256-241-6038 256-453-7821 Second Level Robert Gordon Manager 256-241-6054 256-453-7988 Third Level Chris Fuller Director Central Ops 256-241-4128 256-453-3692 Fourth Level Joe Haines, Sr Vice Pres, Service Reliability 256-241-7956 256-452-6774   North/South Carolina Regions Escalation Level Name   Work Phone Cell  Phone First Level Chris Bellamy Supervisor 256.241.6038 256.453.7821 Second Level Robert Gordon Manager 256-241-6054 256-453-7988 Third Level Chris Fuller Director Central Ops 256-241-4128 256-453-3692 Fourth Level Joe Haines, Sr Vice Pres, Service Reliability 256-241-7956 256-452-6774   Georgia/Tennessee Regions Escalation Level Name   Work Phone Cell  Phone First Level Matthew McFall Team Leader 256.241.7475 256.453.5676 Second Level Robert Gordon Manager 256-241-6054 256-452-7988 Third Level Chris Fuller Director Central Ops 256-241-4128 256-453-3692 Fourth Level Joe Haines, Sr Vice Pres, Service Reliability 256-241-7956 256-452-6774